In which app did you find a bug? -- please make a selection --EZ360EZ360 LiteEZ360 ProEZ360 CloudCustom made EZ360 What version of the app do you have? (How to find app version)
What device do you use? -- please make a selection --Samsung Gear VROculus Go
What phone do you use? -- please make a selection --Samsung Note 5Samsung Note 8Samsung Note 9Samsung Galaxy S6 or S6 EdgeSamsung Galaxy S7 or S7 EdgeSamsung Galaxy S8 / S8+Samsung Galaxy S9 / S9+Samsung Galaxy A8, A8+ or A8 Star What is your Android version?
What is the OS version of your Oculus Go device?
Please restart your Oculus Go device before you copy and upload your log file below.
Upload your log file. Please read here how to find you log file.
How many videos did you upload to the videos folder? -- please make a selection --0123456789101112more
What video extension did you use? -- please make a selection --.mp4.mkv.movother
Do you have an issue with monoscopic or stereoscopic videos? -- please make a selection --monoscopicstereoscopicboth